Chuk Chat Troubleshooting
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Chuk Chat Troubleshooting
I cannot sign in
- Check email/password spelling.
- Make sure you confirmed your email after signup.
- Try again in the web app: chat.chuk.chat.
I am offline or chats are not loading
- Check your internet connection.
- If offline mode appears, cached chats may still be readable.
- Reconnect and refresh/sync.
I cannot send more messages
- You may have reached your free-message limit (10 total) or run out of credits.
- Open pricing/subscription to continue usage.
Attachments are not working
- Check file size and format.
- Try a different file or restart the app.
I deleted an image and now old chats show placeholders
This is expected. Deleted media is no longer available and old messages may show "Image deleted".
App seems outdated
Use in-app update notices or download the latest version:
Still stuck?
Contact support: [email protected]